Terms of service

1. Introduction

Welcome to ELEVRA. These Terms of Service (“Terms”) govern your use of our website, products, and services.
By accessing or purchasing from our store, you agree to comply with and be bound by these Terms.

If you do not agree to these Terms, please refrain from using our website or making any purchases.

2. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe on the rights of, or restrict, or inhibit the use and enjoyment of this website by any third party.

You must not:

  • Use this site to commit fraud or engage in deceptive practices.

  • Interfere with website functionality or attempt unauthorized access to any part of the system.

  • Copy, reproduce, or exploit any portion of the website without express written permission from ELEVRA.

3. Products and Availability

All products displayed on our website are subject to availability.
ELEVRA reserves the right to modify, discontinue, or limit the quantities of any product at any time without prior notice.

We make every effort to accurately display product descriptions and images, but we cannot guarantee that your device’s display accurately reflects the actual colors or details of our products.

4. Pricing and Payments

All prices listed on our website are in South African Rand (ZAR) and include applicable taxes unless stated otherwise.

We reserve the right to modify prices at any time without prior notice.
Payment must be made in full at checkout through one of our secure payment providers (e.g., Paystack, Yoco, PayFast).

We do not store or have access to your payment information — all transactions are encrypted and processed through verified third-party gateways.

5. Order Processing and Delivery

All orders are processed within 1–3 business days and delivered within 5–10 business days depending on your location.

Full delivery details can be found in our Delivery Policy.
ELEVRA is not liable for delays caused by couriers, weather conditions, or circumstances beyond our control.

6. Returns and Refunds

Please refer to our Refund & Return Policy for detailed information on returns, exchanges, and refunds.

ELEVRA reserves the right to decline a refund or exchange if an item does not meet the conditions outlined in that policy.

7. Accuracy of Information

We strive to ensure that all information on our website is accurate and up to date. However, errors, inaccuracies, or omissions (including in product descriptions, pricing, or availability) may occasionally occur.

We reserve the right to correct such errors at any time and cancel or modify any order affected by them.

8. Intellectual Property

All content on this website — including logos, graphics, images, designs, product names, and text — is the property of ELEVRA and is protected by applicable copyright and trademark laws.

You may not reproduce, distribute, or exploit any material from our website without prior written permission.

9. Limitation of Liability

ELEVRA is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.

This includes, but is not limited to, loss of data, loss of profit, or any business interruption arising from your use of our services.

10. Indemnification

By using our website, you agree to indemnify and hold harmless ELEVRA, its employees, affiliates, and partners from any claims, damages, losses, or expenses arising out of your breach of these Terms or misuse of our website.

11. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.
By using our services, you consent to our data collection and handling practices as described therein.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa.
Any disputes arising under or in connection with these Terms shall be subject to the jurisdiction of South African courts.

13. Changes to These Terms

ELEVRA reserves the right to update or modify these Terms at any time without prior notice.
The latest version will always be available on this page, with the effective date shown above.

Your continued use of the website following updates constitutes acceptance of the revised Terms.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us:
📩 Email: support@elevraofficial.co.za